Returns and Refund Policy | Travellers.in

Returns and Refund Policy

1. Introduction

Welcome to Travellers.in. This Returns and Refund Policy outlines the conditions under which you may request a return or refund for services booked through our platform.

2. Return Eligibility

Returns are only applicable for physical products, such as travel accessories purchased through our platform. For service-based bookings (tours, reservations), returns are not applicable, but you may request a cancellation or refund based on the service provider's terms.

  • Physical products must be returned in their original condition and packaging.
  • Products must be returned within 14 days of delivery.
  • Proof of purchase is required for all returns.

3. Refund Process

Refunds are applicable under the following conditions:

  • For physical products, refunds will be processed upon successful inspection of the returned item.
  • For service cancellations, refunds will be issued according to the service provider’s cancellation policy.
  • Refunds will be credited to the original payment method used during the transaction.
  • Processing time: 5-10 business days.

4. Non-Refundable Items and Services

The following items and services are not eligible for returns or refunds:

  • Customized or personalized products.
  • Downloaded digital content or e-tickets.
  • Services already rendered or partially utilized.
  • Non-refundable bookings as specified during purchase.

5. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time for the refund to be processed.
  • If you’ve done this and still haven’t received your refund, please contact us at admin@travellers.in.

6. Contact Us

If you have any questions regarding our Returns and Refund Policy, please reach out:

📧 Email: admin@travellers.in

📞 Phone:+91 7708655899

🌐 Website: Travellers.in

© 2025 Travellers.in. All Rights Reserved. | Privacy Policy